At Zynekso, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.zynekso.com, or make a purchase from our online store. By using our website, you consent to the practices described in this policy.
1. Information We Collect
When you visit or make a purchase on our website, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment information. We collect this information when you place an order, create an account, or contact us.
- Order Information: We collect information related to the products you purchase, order numbers, and transaction details.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, referring/exit pages, and other technical data.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand customer preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including sending order confirmations, tracking information, and updates.
- Customer Support: To respond to your inquiries, provide customer support, and address any issues or concerns you may have.
- Personalization: To personalize your shopping experience and offer products, promotions, or content that may be of interest to you.
- Marketing and Communication: To send you promotional emails, newsletters, and other marketing communications. You can opt out of these communications at any time by clicking the unsubscribe link in the email.
- Improvement and Analytics: To analyze website traffic, understand customer behavior, and improve our website, products, and services.
3. Sharing Your Information
We may share your personal information with third parties for the following purposes:
- Service Providers: We share information with trusted third-party service providers who help us operate our website, process payments, ship orders, and provide customer service.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request from law enforcement or government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the business transition.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use secure payment gateways and encryption technologies to safeguard your payment information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us directly.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in the email or contacting us.
- Request Deletion: You can request the deletion of your personal information by contacting us, subject to certain legal or business requirements.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
7. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Support@zynekso.com.